Snagged

Privacy Policy

Last Updated: October 3, 2025

Snagged Marketplace LLC (“Snagged,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy describes how we collect, use, and share information when you use our website www.isnaggedit.com , our mobile application, and related services (together, the “Service”). It also explains your rights and choices.

By using our Service, you agree to the collection and use of your information as described here.

1. Interpretation & Definitions

1.1 Interpretation

Words with capitalized letters have specific meanings under this Privacy Policy. The same meaning applies regardless of whether they appear in singular or plural form.

1.2 Definitions

  • Account – A unique account created for you to access our Service.
  • Company – Snagged Marketplace LLC, located at 19821 NW 2nd Ave, #203, Miami, FL 33169. For GDPR purposes, Snagged is the Data Controller.
  • Cookies – Small text files placed on your device that help us track usage and improve your experience.
  • Device – Any device capable of accessing the Service (computer, phone, tablet, etc.).
  • Personal Data – Any information that identifies or can reasonably identify an individual.
  • Service – The Snagged Marketplace website, application, and related services.
  • Service Provider – A third-party vendor who processes data on our behalf.
  • Usage Data – Information automatically collected when you interact with the Service, such as IP address, browser type, or time spent on pages.
  • You / User – The individual using the Service, whether a buyer, seller, or visitor. Under GDPR, “You” may be referred to as the Data Subject.

Relationship to Terms of Service This Privacy Policy is part of, and incorporated into, our Terms of Service. Your use of the Service is also governed by those Terms. In the event of a conflict between this Privacy Policy and the Terms of Service, the Terms of Service will control.

2. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email: support@isnaggedit.com

3. Collecting & Using Your Data

3.1 Types of Data We Collect

Personal Data – Name, email, address, phone, payment details (handled via payment providers), and identity verification info (if required). We do not store or process your full payment card details or banking credentials. All payment information is transmitted directly to and handled securely by third-party payment providers (such as Stripe or PayPal) in accordance with their own privacy policies and PCI-DSS standards

Usage Data – Device type, IP address, browser info, time spent on pages, crash logs, and diagnostic data..

Social Login Data – If you connect through Google, Facebook, or other third-party services, we may collect associated account info.

Cookies & Tracking – We use cookies and tracking technologies to improve performance, analyze usage, and deliver relevant content.

3.2 How We Use Your Data

We use your data to:

  • Provide, maintain, and improve the Service.
  • Manage your account and facilitate transactions.
  • Verify seller identity (KYC).
  • Process payments securely through third-party providers (Stripe, PayPal, etc.).
  • Communicate with you about updates, promotions, or support.
  • Monitor for fraud, misuse, or prohibited activity.
  • Comply with legal obligations.

3.3 Sharing Your Data

We may share your information with:

  • Service Providers (payment processors, analytics providers, shipping carriers).
  • Business Partners (only when necessary to provide services you request).
  • Legal Authorities (when required by law or to protect our rights).
  • Buyers/Sellers – Limited details necessary to complete transactions (e.g., shipping info).
  • We do not sell your personal information to advertisers or data brokers.

3.4 Data Retention

We keep your data only as long as needed for the purposes outlined in this Policy, to comply with legal obligations, or to resolve disputes. When no longer needed, data is securely deleted.

4. Your Rights

Depending on where you live, you may have rights under laws such as GDPR or CCPA, including the right to:

  • Access or request a copy of your data.
  • Correct inaccurate information.
  • Delete your data (subject to legal obligations).
  • Object to or limit processing of your data.
  • Opt-out of marketing emails (unsubscribe at any time).
  • Requests can be made by contacting support@isnaggedit.com

5. Data Security

We use commercially reasonable safeguards to protect your Personal Data. However, no online service can guarantee 100% security. You are responsible for safeguarding your login credentials.

6. Children’s Privacy

Our Service is intended for users 18 years and older. We do not knowingly collect data from children under 13. If we learn that we have collected such data, we will delete it.

7. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date. If changes are significant, we will notify you via email or a notice on the Service.